Terms of Service

1. Agreement to Terms

By accessing or using the Expert CoHost website (www.expertcohost.com) or any of our services, you agree to be bound by these Terms of Service. Expert CoHost is a marketing and service brand operated by Sunset Housing and Rental Company (SHARC Properties LLC). If you do not agree to these terms, please do not use our website or services.

2. Services

Expert CoHost provides vacation rental property management services including listing optimization, guest communication, cleaning coordination, pricing management, and related services in the Gatlinburg, Pigeon Forge, and Sevier County, Tennessee area. Our website provides information about our services and allows prospective clients to contact us.

3. SMS/Text Messaging Terms

By opting in to receive text messages from Expert CoHost, you agree to the following:

• Consent: By checking the SMS consent box on our contact form or by texting us directly, you consent to receive text messages from Expert CoHost at the phone number you provide. Consent is not a condition of purchase or service.
• Message Content: Messages may include responses to your inquiries, property management updates, appointment reminders, service notifications, and follow-up communications related to your inquiry or our services.
• Message Frequency: Message frequency varies based on your interaction with us. You may receive up to 10 messages per month.
• Costs: Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.
• Opt-Out: You can opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further text messages will be sent.
• Help: For help or questions about our text messaging program, reply HELP to any message or contact us at zane@expertcohost.com or (865) 505-7450.
• Carriers: Carriers are not liable for delayed or undelivered messages.
• Privacy: Your phone number and opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.

4. Contact Form and Information Collection

When you submit a contact form on our website, you provide us with personal information including your name, email address, phone number, property details, and message content. We use this information solely to respond to your inquiry and provide our services. See our Privacy Policy for complete details.

5. Intellectual Property

All content on this website, including text, images, logos, graphics, and blog posts, is the property of Expert CoHost / SHARC Properties LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

6. Website Use

You agree to use our website only for lawful purposes. You may not use the site in any way that could damage, disable, or impair the website or interfere with other users' access. Automated scraping, data harvesting, or similar activities are prohibited without our written consent.

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components. Expert CoHost does not provide legal, tax, or financial advice. We are not a licensed real estate broker or property management firm under Tennessee law.

8. Limitation of Liability

To the maximum extent permitted by law, Expert CoHost and SHARC Properties LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Tennessee. Any disputes shall be resolved in the courts of Sevier County, Tennessee.

10. Changes to Terms

We may update these Terms of Service from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. Your continued use of the website after changes constitutes acceptance of the revised terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

Expert CoHost (SHARC Properties LLC)
zane@expertcohost.com
(865) 505-7450
www.expertcohost.com